Solution Implementation & Delivery

A well-designed solution still needs to be delivered well. Implementation is where most technology projects encounter their greatest risk — scope creep, vendor delays, poor coordination between business and technical teams, and a go-live that leaves users unprepared. The difference between a successful implementation and a painful one is rarely the software itself. It is how the delivery is managed.

Alt Consult Solutions provides implementation delivery management for technology projects — ensuring projects stay on track, vendors are held accountable, business requirements remain front and centre, and go-live happens on terms that work for your business.

Who This Is For

  • Businesses implementing a new ERP, CRM, or operational platform
  • Organisations managing a vendor-led implementation who need independent oversight
  • Teams without internal project management capacity for the implementation
  • Projects that have stalled or gone off course and need to be re-stabilised

What We Do

We manage the delivery of your technology implementation from design sign-off through to go-live and stabilisation. We work across both the business and technical workstreams — coordinating vendors, managing scope, tracking progress, resolving blockers, and keeping the project aligned with the original business objectives.

Deliverables

  • Project plan — structured delivery schedule with milestones, dependencies, and resource requirements
  • Vendor management — structured engagement with your implementation partner to hold them accountable to commitments
  • Progress reporting — regular status reports for stakeholders with clear RAG indicators
  • Issue and risk register — active tracking and management of project risks and issues
  • UAT coordination — planning and facilitation of user acceptance testing
  • Go-live readiness assessment — confirmation that people, process, data, and technology are ready before switching live
  • Post-go-live support plan — structured hypercare period with clear escalation paths

Our Process

  1. Mobilise — establish governance, confirm scope, agree milestones with all parties
  2. Deliver — manage workstreams, resolve blockers, report progress weekly
  3. Test — coordinate UAT, track defects, confirm acceptance criteria are met
  4. Prepare — go-live readiness review; confirm training, data, and support are in place
  5. Go live — managed cutover with clear rollback plan if needed
  6. Stabilise — hypercare period to resolve post-go-live issues quickly

Frequently Asked Questions

We already have a vendor doing the implementation. Why do we need you?

Vendors manage their own delivery and their own interests. Independent delivery management means someone is managing the project from your side — ensuring the vendor delivers what was agreed, scope is controlled, and your team is prepared for go-live.

Can you step in partway through a troubled project?

Yes. We have experience stabilising implementations that have gone off track — assessing the situation, resetting the plan, and getting delivery back on course.

Do you do the technical implementation yourself?

No. We manage the delivery. The technical implementation is done by your chosen vendor or development team. This separation is important — it keeps us independent and focused on delivery outcomes rather than technical decisions.

Ready to Deliver Your Implementation on Time and on Terms That Work?

Book a discovery call to discuss your implementation and how we can help manage the delivery.